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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ANDRE TELFER

June 29, 2024

5  out of  5
rating by ANDRE TELFER
"Eve and her outstanding team at State Farm have always given me exceptional customer service and support. They are very knowledgeable and extremely caring and patient to answer my many questions, issues or concerns. Eve has always tried to be sure that I’m paying the lowest monthly premiums possible. There is no “I” in TEAM, but there is “Eve & staff” (smile). Kindly continue to give first class customer service and being a blessing to all those who you represent and “cover”. Take care and always be safe. I am very appreciative and honored to give Eve and her amazing staff 10 stars out of 5⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for the great review. My team and I really appreciate it and look forward to servicing your insurance needs in the future!!!"
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Matthew Brown

February 2, 2024

5  out of  5
rating by Matthew Brown
"We could have been more happy with the services provided. Top notch!"
We responded:
"Hi Matthew, my team and I thank you for the great review! "
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Tony Deangelis

January 19, 2024

5  out of  5
rating by Tony Deangelis
"Eve and Tom have had my back for 15 years. It may not be the least expensive option for insurance but knowing my agents makes a big difference to me. I would recommend these guys if you are in the area and need insurance."
We responded:
"Hi Tony, thanks so much for the 5* review and so happy to have you as our client for all these years!"
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Graham T

November 6, 2023

5  out of  5
rating by Graham T
"I've used Eve's State Farm office for insurance while living in the Baltimore area for home, auto, renters...etc., and they've been helpful in explaining my policy and getting me the best deal available through State Farm. Sometimes with the major insurance companies you can get stuck in their processes, but these folks have been helpful when I call or email."
We responded:
"Hi Graham, thanks so much for the 5*s we really appreciate the review! Eve "
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Kendra Heyde

October 3, 2023

5  out of  5
rating by Kendra Heyde
"I was sincerely pleased with the personalized service that I received from Eve. I would definitely recommend Eve Hamper from State Farm Insurance!"
We responded:
"Hi Kendra, thanks for the 5* review!!!"
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Rich Bryson

September 9, 2023

5  out of  5
rating by Rich Bryson
"Eve was a huge help in guiding us on how to go about filing a claim for the issue we had with our car. She's always available to answer questions, and was extremely helpful!"
We responded:
"Hi Rich, Thanks for the 5* review!!! "
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Damon Walker

September 21, 2022

5  out of  5
rating by Damon Walker
"Best agent ever"
We responded:
"Hi Damon, Thanks for the great review!"
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Shanell Bowser

August 29, 2022

1  out of  5
rating by Shanell Bowser
"The male that answers the phone is very rude and disrespectful. I have never encountered anything like this in my life. Professionalism is at a 00000000. Cleary not on this call. However my name is Shanell West, I was cut off while speaking and asking questions about a policy for my SON. I called before and he was not at all rude. However this time something different. So I know what I heard on the phone and clearly from another review someone else experienced what I had experienced this morning."
We responded:
"Hi Ms. Bowser, the male you spoke with is Tom my team member and husband. He is and has always been nothing but professional when handling all of our customer inquiries and looking out for their best interest. Thank you, Eve Shanell, thanks for your response, however since you are not the owner of the life policy respectfully we need to speak to the owner concerning any policy questions. Thanks again Eve"
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Sami Tabet

June 24, 2022

5  out of  5
rating by Sami Tabet
"Look no further get all what you need in one place . When it comes to insurance make sure visit this place . 👍"
We responded:
"Thanks Sami, great review!"
Profile photo of Nbw Wachsler

Nbw Wachsler

April 8, 2022

5  out of  5
rating by Nbw Wachsler
"Dealing with Tom is so easy customer service is amazing. They insure our properties and business we couldn’t be happier."
We responded:
"Hi Miriam, Thanks for the 5* review and kind words. We really appreciate you taking the time to let us know how we are doing!"
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A Briggs

December 29, 2021

5  out of  5
rating by A Briggs
"I absolutely LOVE this office. I've been with them for 11 years now and don't think I'll ever leave. Tom, Eve and Brad are like family now. They are always professional. They always know who I am when I call and greet me by my name every time. I've had several cars insured with them and always gotten the best rates. Tom even helped me when it was time to get a quote for my teen daughter. I never feel rushed no matter how many questions I ask. The best service hands down. Such a sweet family always."
We responded:
"Hi Ms. Briggs, thank you so much for the wonderful review its our pleasure to serve your insurance needs and yes you are family to us! Happy New Year!"
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Jessica Ray

September 28, 2021

5  out of  5
rating by Jessica Ray
"This place is amazing. The staff feels like family. Anytime I need someone I get greeted by friendly tones and outstanding, professional guidance. If you are looking to switch to state farm...this office in particular is a gem!!!!!"
We responded:
"Thanks for the great 5* review, me and my team appreciate your kind words!!!"
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Zvirex

May 13, 2021

1  out of  5
rating by Zvirex
"Do yourself a favor, DO NOT GO AHEAD WITH THAT OFFICE."
We responded:
"We are always available to discuss any concerns you may have please give the office a call."
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Autumn Thompson

March 20, 2021

5  out of  5
rating by Autumn Thompson
"Love them they are very helpful , been there with me though hard time and still with them!!!!! Very nice people and understanding."
We responded:
"Thanks for the great review!"
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Keesha J

August 26, 2020

5  out of  5
rating by Keesha J
"I had to show proof of insurance and they helped me promptly"
We responded:
"I'm so glad we could help and thanks for the great review!"
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James Lowe

March 25, 2020

1  out of  5
rating by James Lowe
"Terrible - do not use this agent or State Farm. I have a life insurance policy that they refuse to cancel. I've submitted everything they asked for and am still getting billed and they refuse to refund my premiums. There is no way to cancel this policy online and there is always something "wrong" with my cancelation, which I've been trying to do for 4 months now. Each time there is some minor "issue" and they never reached out to me to resolve it, they just ignore it and keep billing me until I reach out to them again. I have now filed a complaint with the state of Maryland and have to dispute my payments through with my credit card company."
We responded:
"Hi James, I have worked with you and your request to cancel the life insurance. Upon review I see that you have received a full refund and the policy is canceled. My office did respond to every inquiry you sent. However, some information that was requested from Life Co was to verify you and completely out of my hands. Please stay safe."
Profile photo of Jodi-Ann Simpson

Jodi-Ann Simpson

January 31, 2020

5  out of  5
rating by Jodi-Ann Simpson
"I always have such a great experience when I call. I usually talk to Tom Hamper and he’s so knowledgeable and kind. He asks all the important questions to get me the best rate. I’ve been with this State Farm for 2 years and I don’t ever plan on leaving. Thank you guys for the best service!"
We responded:
"Hi Jodi-Ann, thanks for the great review!"
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Dwight Gray

January 7, 2020

4  out of  5
rating by Dwight Gray
"Quick service,nice customer service"
We responded:
"Thanks for the review!"
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kirk burrell

January 4, 2020

5  out of  5
rating by kirk burrell
"Great"
We responded:
"Hi Kirk, thanks for the 5 star review we really appreciate it!"
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Cathy Quigley

June 4, 2019

5  out of  5
rating by Cathy Quigley
"We have been associated with Eve Hamper and Statefarm for the past 40 years and have been treated with the utmost respect, great customer service, quick responses to any issues or claims we have experienced. To be honest, we shopped around other insurance companies for rate comparisons, but they could not match or beat the service and professionalism that we get from Eve Hamper. There has never been any issue that she could not resolve for us. We are customers for life!!! We highly recommend her office for all your insurance needs and we trust her implicitly with all of our insurance needs...."
We responded:
"Thank you for this great review and continued relationship with our agency and State Farm!"
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Doug Smith

August 29, 2018

3  out of  5
rating by Doug Smith
"Not very good with communication and things that they think are outside their scope of practice, but if you can go in person they are helpful in getting reasonable rates and asking questions."
We responded:
"Thanks for your feedback we are working to be better at communicating with our customers."
Profile photo of Ori Wasserteil

Ori Wasserteil

July 20, 2018

1  out of  5
rating by Ori Wasserteil
"Do yourself a favor, DO NOT GO AHEAD WITH THAT OFFICE. I am having a full length nightmare with them for $60 I over paid and they don't want to refund. Tom is the worst agent I ever dealt with, rude, disrespectful and unbelievably hard to deal with. On top of everything he says wrong things and talking with anger over me. Good for nothing"
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Misha Swanson Brown

June 6, 2017

5  out of  5
rating by Misha Swanson Brown
"I've been with Eve (and Tom) for years! I like having the opportunity to sit down with my agent and discuss my options when my coverage needs to change."
We responded:
"Hi Misha, I know this is late but thanks for the great review and letting us take care of your insurance needs!"
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Shakia Hill

January 25, 2017

1  out of  5
rating by Shakia Hill
"Call never get an answer. Failed communication, refuse to return customers call, send out notification of cancellation because no one took time out to verify documentation. VERY UNPROFESSIONAL!!"
Profile photo of Tom

Tom

January 21, 2017

5  out of  5
rating by Tom
"I would never think about going to any other agency. This place is top notch and i can't find lower rates or better service. Any negative reviewers are entitled to their opinion but i have only had the best experience with eve and staff."
We responded:
"Hi Tom, thanks for the great review, and yes I know its late but much appreciated!"